I'm an anthropologist and ethnographer—of money, technology, institutions, and everyday economic and political life.
I’m a leader with experience building teams and guiding organizations through creative collaborations in industry, academia, and non-profits.
And I’m a market researcher, product lead, and consultant, strategist, and speaker with a track record of helping financial institutions and other organizations navigate uncertainty, build capacity, and grow with people-first, outcomes-oriented strategies.
I currently work as the Senior Director of Market Insights and Advisory Services at the Filene Research Institute, an independent, non-profit think tank focused on consumer and cooperative finance. In that capacity, I lead Filene’s custom market research and consulting business. Previously I was the Senior Director of Research at Filene, overseeing the organization’s original research portfolio and academic partnerships.
I previously worked at the University of California, Irvine, where I received my PhD in Anthropology in 2015, and I am the current Editor at Large (and former Co-Editor in Chief) of the Journal of Cultural Economy.
Email me at taylorn at filene dot org OR taylor dot nelms at gmail dot com.
What’s new?
A new approach to consumer segmentation in financial services (+ more info here!)
A report on outcomes and learnings from an innovation group focused on building partnerships between HBCUs and community financial institutions
A deep dive into the implications of climate change for credit unions (+ a blogpost on some of the opportunities)
A big, chunky report on what makes small credit unions thrive
An idiosyncratic thought piece on dollarization, political economy, and apocalypse in Ecuador
A podcast and webinar interview series on navigating diverse publics in knowledge production and dissemination, and how to move between academic, industry, policy, and nonprofit worlds